Posted by Dan Shelton, Last modified by Dan Shelton on Nov 05 2015 12:04 PM
MailShield Quarantine is the anti-spam application that is included with all ProCirrus exchange email accounts.
Every user you send to is automatically added to your trusted list unless their email includes a virus, phishing attempt, or other blocked item. If you recieve spam that you believe should have been captured by the system, simply forward it to [email protected]
Seeing your Spam
There are two ways to view spam: 1) the automated Quarantine Report that is emailed daily and 2) by logging into the MailShield Quarantine website at https://blocked.procirrus.com
Quarantine Report Email
You will receive an email based on your preferred schedule, usually daily.
When you open the email, you will see a summary of the emails that were intercepted as spam.
From the Quarantine Report you can:
MailShield Quarantine Website
You can access your spam emails and manage your spam settings by navigating to https://blocked.procirrus.com and login with your ProCirrus login credentials.
Site Overview: Main Navigation
The main navigation will default at your spam email list. From there you can navigate to manage your settings, blocked senders and trusted senders.
Site Overview: Managing Spam List
The main spam view allows you to view and manage your spam in bulk.