(866) 597-1775


 
News
Atlanta Data Center Power Issue - Resolved
Posted by Dan Shelton on Feb 18 2020 12:48 PM
2/18/2020 3:42 CST The power issue at the data center has been resolved and all Atlanta servers are coming back on line. We will be providing an after action report once we complete the investigation. At this time, there appears to have been a power surge anomaly that caused both the primary and secondary (redundant) power supply units for the server racks to trip their service breakers causing the temporary power disconnect.
Read Complete article

Atlanta Data Center Power Issue
Posted by Dan Shelton on Feb 18 2020 12:17 PM
2/18/2020 3:30 CST The data center is experiencing an unknown power issue that is causing issue with ProCirrus Services. We maintain multiple redundant power systems in all data centers and we expect this issue to correct quickly.  We will follow up with more information as it becomes available.
Read Complete article

Regular Scheduled Maintenance Reminder
Posted by Dan Shelton on Feb 05 2020 01:32 PM
This is a reminder of our weekly server maintenance window that occurs every Friday at 11PM through 3AM Saturday morning (based on client server time zone.) This is a rolling update so most servers will be available during the majority of the maintenance window or may not require updates. HOWEVER If you are logged into a server during the update window you may be disconnected and lose any unsaved work without warning.
Read Complete article

Critical Firefox Update
Posted by Dan Shelton on Jan 14 2020 10:11 AM
IMPORTANT WE WILL BE UPDATING FIREFOX ON ALL PROZONE ACCOUNT AND MANAGED COMPUTERS ON THE EVENING OF THURSDAY 1/16/2020 Firefox does not migrate your favorite items, passwords or any other customizations during this upgrade. The only way to keep your Firefox customizations with Firefox is to create a sync account. This is not a requirement, however if you do not create a Firefox Sync account, this update will permanently remove all of your stored custom
Read Complete article

No current news
Posted by Dan Shelton on Dec 02 2019 01:22 PM
Hi All! We have no current news or scheduled maintenance windows in the near future.  Thank you!
Read Complete article


ProCirrus Support