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News
Verizon SMS (Text Issue) 3/12/2019
Posted by Dan Shelton on Mar 12 07:43 AM
Verizon is reporting issues with delivering texts to East Coast customers.  Users with 2 Factor authentication based on text may have issues logging in.  If you have established a secondary method, you may use the "Problems with OTP" link when logging in to use that method.   If you have not established a secondary option (i.e. Google Authenticator) please reach out to support for help logging in.  We highly recommend having at least 2 multi-factor options for logging in.  The options
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Atlanta Data Center Maintenance
Posted by Dan Shelton on Mar 08 07:44 AM
Friday 3/8 , Saturday 3/9 and Sunday 3/10 after 7PM Eastern Time We will be performing major upgrades to our datacenter switches and firewalls in the Atlanta datacenter to enhance security and performance. ProCirrus maintains redundant systems for high availability in all network hardware and during this upgrade we will route all network traffic to redundant hardware while upgrading the primary hardware in the data center. We do not expect downtime for this work,
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No current news to share
Posted by Dan Shelton on Feb 25 10:26 AM
Hi All! We have no current news or scheduled maintenance windows in the near future. Thank you!
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Portland Data Center Maintenance
Posted by Dan Shelton on Feb 14 08:11 AM
Friday, February 15 2019 - 8PM-9PM PST This message applies to all users with services accessed from the Portland Data Center. We will be performing network hardware upgrades on Friday, February 15 2019 - 8PM-9PM PST. Users are likely to be disconnected during this update and risk losing unsaved work. Please log out during this update as unsaved work may be lost and log ins will be
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THANKSGIVING SUPPORT COVERAGE
Posted by Dan Shelton on Nov 21 05:24 AM
ProCirrus support will be closed on 11/22 and 11/23 , as our associates will be overeating with their families. Our on-call support will be available for critical issues. If you experience a critical support issue please request support through the ticket system at support.procirrus.com or via our answering service from our support line at 866.597.1775.
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