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Microsoft Exchange Online Outage (430PM PST 2/3/2021)
Posted by Dan Shelton on Feb 03 2021 04:51 PM
UPDATE: 510 PST  - It appears that the blocked traffic is decreasing as Microsoft reroutes traffic. "We’re continuing to reroute traffic to alternate systems and are starting to see some relief. More information can be found in the admin center under EX237654." 430PST  Microsoft is working to reroute traffic due to issues with Exchange Online for some customers in North America. Additional information can be found in the admin center under EX237654. Read Complete article

All quiet on the Western front...
Posted by Dan Shelton on Jan 08 2021 07:36 AM
No news is good news. :)  This is a reminder of our weekly server maintenance window that occurs every Friday at 11PM through 3AM Saturday morning (based on client server time zone.) This is a rolling update so most servers will be available during the majority of the maintenance window or may not require updates. HOWEVER If you are logged into a server during the update window you may be disconnected and lose any unsaved
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Issue: Intermittent Email Sending RESOLVED
Posted by Dan Shelton on Oct 15 2020 05:39 AM
UPDATE 7:40 Per the vendor this issue has been resolved and all new email is flowing correctly. Previously queued email is being processed to be released by vendor. UPDATE 6:20  The SPAM vendor has identified the error that has been blocking some email and is updating their code to resolve 5:30AM PST 10/15/2020 Some users are noting that their outgoing email is not being delivered and we can see that some
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COVID 19 Related Ticket Volumes and Remote Access
Posted by Dan Shelton on Mar 16 2020 08:12 AM
Ticket Volumes As we expected, many firms have decided to disperse and work remotely. Due to this, we have seen a very large spike in tickets caused by users having issues at their remote locations and non-managed computers.  Though ProCirrus does not expressly support un-managed computers or environments (i.e. home), we are trying to help every user we can during this challenging event.  We are actively triaging support requests by criticality. So
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Regular Scheduled Maintenance
Posted by Dan Shelton on Feb 19 2020 07:19 AM
This is a reminder of our weekly server maintenance window that occurs every Friday at 11PM through 3AM Saturday morning (based on client server time zone.) This is a rolling update so most servers will be available during the majority of the maintenance window or may not require updates. HOWEVER If you are logged into a server during the update window you may be disconnected and lose any unsaved work without warning.
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