News
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Verizon SMS (Text Issue) 3/12/2019
Posted by Dan Shelton on Mar 12 2019 07:43 AM |
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Verizon is reporting issues with delivering texts to East Coast customers. Users with 2 Factor authentication based on text may have issues logging in. If you have established a secondary method, you may use the "Problems with OTP" link when logging in to use that method. If you have not established a secondary option (i.e. Google Authenticator) please reach out to support for help logging in. We highly recommend having at least 2 multi-factor options for logging in. The options your have are subject to your firms policies but please review this article for the available methods. https://support.procirrus.com/index.php?/Knowledgebase/Article/View/221/98/multi-factor-authentication-2fa | |
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