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Cellular Service Issues for One Time Passcodes - RESOLVING
Posted by Dan Shelton on May 04 2022 07:32 AM
We apologize for the SMS issue this morning which is caused by cell phone carriers.  Until the carriers resolve the issue, it will persist.  Please keep trying periodically.  UPDATE:  We are receiving reports that the text issue from T Mobile users is resolving
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365 Exchange Issue
Posted by Dan Shelton on Apr 22 2021 08:24 AM
Update: We've (Microsoft) recovered the underlying database infrastructure and confirmed new emails are now unaffected. They monitoring the service whilst previously queued emails are processed. For further information, please check EX252124 in the admin center. It appears this issue is now resolved Update: Microsoft identified that a load balancing configuration issue was causing impact. They currently recovering underlying an database infrastructure
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No news is good news...
Posted by Dan Shelton on Mar 31 2021 07:10 AM
No news is good news. :)  This is a reminder of our weekly server maintenance window that occurs every Friday at 11PM through 3AM Saturday morning (based on client server time zone.) This is a rolling update so most servers will be available during the majority of the maintenance window or may not require updates. HOWEVER If you are logged into a server during the update window you may be disconnected and lose
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MULTIFACTOR TEXT SYSTEM ISSUE - RESOLVED
Posted by Dan Shelton on Feb 26 2021 06:37 AM
To avoid similar issues int the future, we HIGHLY recommend maintaining at least 2 multifactor options.    If you are able to use you mobile phone we recommend using the Google Authenticator as your primary method.  This is much more reliable to texts.      This article covers the other options and how to set up Google Authenticator. Read Complete article

All quiet on the western front...
Posted by Dan Shelton on Feb 08 2021 08:33 AM
No news is good news. :)  This is a reminder of our weekly server maintenance window that occurs every Friday at 11PM through 3AM Saturday morning (based on client server time zone.) This is a rolling update so most servers will be available during the majority of the maintenance window or may not require updates. HOWEVER If you are logged into a server during the update window you may be disconnected and lose
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